On Monday, January 18th, the italki website will be undergoing maintenance approximately 5 hours and 20 minutes (From UTC 00:40 to UTC 06:00).
We apologize for the inconvenience, and want you to know that this interruption is necessary to implement several important changes to our data infrastructure. As we make changes to make our site function better and faster (as well as making it prettier and more user-friendly) we are also improving the infrastructure behind the site.
After this change, you can look forward to the following enhancements to the site:
- Our database infrastructure will be improved, meaning faster and more reliable performance from the site.
- Future maintenance and changes to the database infrastructure will not interrupt your access to the site.
- Overall, the system will be more resilient, meaning the site will be significantly less likely to experience interruptions.
Our data will now be housed in two separate places, allowing us to continually improve the performance of the site and service without interrupting your ability to schedule sessions and access your data. This will translate into faster implementation of the changes and improvements to the site, and should make your italki experience faster and easier.
We are constantly trying to improve the system, and there are loads of cool new things coming italki that will make your learning easier and more fun (at least from the technical side, as we haven’t discovered technology to download vocabulary and speaking practice directly into your brain… yet).
Thank you for bearing with us, and if you have any concerns or questions during this maintenance period, our support staff are standing by to help. Please use this form to create a service request, or write to our support staff directly: email@example.com.