Over the last few months, we’ve taken in feedback from both students and teachers about how the Language Teachers and Language Courses work. We’re now releasing a set of changes, based on your feedback, to make the system easier and more useful. In the next two blog posts we’ll tell you what you need to know about these changes.

New Scheduling System
We have made a number of changes to the scheduling system with the goal of making it easier for students and teachers to match up.

Scheduling

When requesting a session, students are required to select an available time from the teacher's calendar.

Teachers now set a schedule which shows when they are available. When students try to book a session with the teacher, they must choose from those times. This helps avoid the situation where students schedule a lesson for a time when the teacher is asleep. Therefore, it is critical that teachers update their calendars with all possible available times. If a teacher has no available times, students will not be able to request a lesson with them.

In addition, students must request sessions at least 24 hours in advance. This gives teachers enough time to respond and prepare for a lesson.

Teachers will allow be able to set “vacation times”, or dates when they know they will not be able to teach classes. (We will be sending a message to your inbox with a full list of changes.)

Language Courses
We have also made some initial changes to the way Language Courses are handled. Eventually, we hope Language Courses will give teachers a way of showing off specific classes or skills that they can teach. Likewise, we hope it is a way for students to find a specific teacher or structured teaching plan that fits their goals. Notably, if a student wants help on test preparation, translation, or business vocabulary, this would be the place for students to browse.

We are still making many improvements, and we are definitely interested in hearing your suggestions about how to improve Language Courses, the scheduling system, or anything else about the website. Please feel free to send us ideas through our feedback form or via email at (feedback at italki dot com).

italki is undergoing scheduled maintenance on December 17 UTC 9:00.  We’ll be back shortly with some improved features.

We apologize about any inconvenience we’ve caused.  The site should be back up shortly.

The italki team

Update: That took way longer than we expected. Sorry! We hope you like the improvements.

About 2 weeks ago we announced a sweepstakes in which we’d give away 20 1-month SpeakENG packages to italki members.  We had a lot of great entries to the contest, you can check them out here: Chinese speakers, speakers of other languages.  After receiving so many amusing and interesting entries, we had a difficult time narrowing down the list, but we did manage to choose 20 winners.

Congratulations to these members who’ve won a 1-month subscription to the SpeakENG course.

Eucilene     Brazil
Amanda     Brazil
Yingshine     China
Lucinda     China
Tony Feng     China
Lucky     China
Ahmed Elrazki     Egypt
Hery     Indonesia
Joy     China/Japan
Hamahamacchi     Japan
Queen Bees     Lebanon
CINTHYA     Peru
Ugly     Russia
Firuz     Tajikistan
Nao     Japan/USA
Sharanya India
Ozan Turkey
Sarah Iraq
Hasan Bangladesh

Winners should claim their prize by the 28th of September and then will have one month to use it.  Good luck to all the winners!  We have high hopes for your improved English ability and we look forward to hearing from you after you use this package.

For those of you who didn’t win, you can still buy the SpeakENG Online Course for either 1 year or 1 month.  Don’t forget the special introductory price of $16 for the 1-year course will be ending September 30.  So make sure you take advantage of the reduced rate and buy before the end of the month!


We wanted to let everyone know that September will be the last chance to purchase the SpeakENG 1-Year Online Course for $16 USD. We’ve been offering the 1-year course at this very, very low price as a promotion. While we’re happy to say that it has generated a lot of interest, we’re sorry to say that this promotion is coming to an end!

So this is your last chance to purchase the 1-Year SpeakENG Online Course for $16 USD!

If you know anyone who is studying English, please tell them to join italki and purchase it soon! The price for the same package starting in October will be $40 USD! Don’t miss out on this great opportunity!

If you don’t know much about the SpeakENG Online Course, you can read the description here. It’s important to remember that SpeakENG has two main parts:
1) Online Course: Multimedia lessons, English exercises, grammar explanations, roleplaying games, and much more. The courses run from beginner levels to advanced.
2) One-on-One Tutoring with a professional American teacher: Included with the 1-year online course is a 15 minute session with a professional US teacher. The teacher can answer any questions the student may have, in addition to structuring a one-on-one live teaching course. Students are encouraged to purchase additional teaching sessions.

Here is a sample video of what a SpeakENG online course looks like:

You can also view a short sample of a one-on-one tutoring session here.

We hope people studying English will take advantage of this promotional pricing! It is really a tremendous value that is hard to compare with.

Also, it’s the last chance to register for our sweepstakes the Great English Giveaway. We’re giving away 20 SpeakENG 1-month Online Courses, and all you have to do is post in that group. We’ll be choosing the winners on Monday. Go post now, and if you don’t win next week — make sure you purchase SpeakENG by the end of the month!

The italki team

bank transfer2As of today, italki can now accept bank transfer as a form of payment to buy italki Credits or marketplace products like the SpeakEng English course.  italki can accept bank transfers from about 60 countries worldwide. This can be helpful for some users that don’t have access to other forms of payment like credit cards or Paypal. In short, users can now go to their bank and make a purchase by doing a domestic bank transfer to a designated account.

In general, the process works like this.
When you go to purchase italki credits, you will have a new option labeled bank transfer.

bank transfer

After you select bank transfer, you will be asked to confirm the amount of italki credit to purchase, and which country is your bank in. The designated bank account will be different depending on the country, and this helps keep the bank transfer fees very low.

which country

Then you will be taken to a screen that will show you the information you will need to transfer the money. This information will include the bank name, city, payee, SWIFT Code, country, and account number. Crucially it will also include a “Reference Number”. It is crucial that you include the Reference Number when you transfer the funds. This will ensure that your account on italki is credited properly.

send bank transfer payment

With this information you should be able to do an online transfer from your bank’s website or go there in-person to transfer the money.

If you have any questions, you can check our help section on bank transfers.

We hope offering more payment options will allow more of our users to participate in the italki marketplace. If there’s a specific form of payment you would like to see on italki, please leave a comment or email feedback at italki dot com.