One of the reasons that we started the italki blog was to let our users to follow the company's story from the inside.  This is a hard thing to do, because we have a lot of competitors, many of which are (suspiciously) similar.  We're also busy trying to get the next version of the site ready... Nevertheless, we think it's worth trying to be as open as possible.  We hope this will keep us on the right track for building the site that's best for you, our users. 

Unfortunately, in addition to telling you about the good things coming up -- we also have to be honest with our mistakes.  Recently we've run into a bunch of problems.  Our mail server has been acting up for weeks, and this has been causing many problems with the email confirmations.  A few of our Macintosh users noted that our statistics software was registering as spyware.  And to top it off, today our main database server went dead for a few hours.  This necessitated a trip to our data center to fix the server manually.

This did not make us happy internet people today.

But thankfully, this afternoon the site is up and running again.  More importantly, we're back to working on the next version of italki, which We think will be much better.  Expect the new version in about a week...

Once again, sorry about the disruptions, and please be patient while we get the next version ready.  As always, if you see any problems on the site,  please send an email to info at italki.com, or fill in a form on our contact us link.  We'll try our best to respond to you quickly!

Thanks,

The italki.com team